DEPARTMENT: Library
REPORTS TO: Manager, Learning Resources Center (LRC)
OBJECTIVE: Assists students with hardware and software in the computer laboratories.
DUTIES AND RESPONSIBILITIES:
· Assists students with hardware and software installed in the computer laboratories.
· Provides technical support to students and faculty.
· Oversees work study students during evening hours.
· Gather statistical information pertaining to computer services.
· Performs minor computer repairs, as needed.
· Performs routine maintenance on designated computers in the Library/Learning Resources Center.
· Performs other duties as assigned by the LRC Manager.
POSITION REQUIREMENTS
Education: Associate of Arts degree, preferably in a technology related field.
Experience: One or more years of computer related experience
Proven customer service skills
SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:
· Ability to work cooperatively and courteously with co-workers and LRC patrons.
· Knowledge of computer systems and MS Office Software.
· Ability to communicate effectively with staff and students, individually and in small groups.
· Good oral and written communication skills
· Ability to work without close supervision.
· Able to work some weekends and evening hours.
RESPONSIBILITY FOR CONTACT WITH OTHERS:
Provides oversight of evening activities and reports problems to the LRC Manager.
PERCENTAGE OF TIME ALLOCATION
.5 FTE (100% Title III)
To Apply